The Dorval Tennis Club is committed to providing a welcoming, safe, and respectful environment for all. To ensure smooth operations and an enjoyable experience for members and guests, a few simple rules must be followed. A zero-tolerance policy applies to inappropriate behavior and may result in suspension or termination of membership.

Attire and Footwear

• Tennis attire. Proper tennis attire is always recommended and expected. White tennis clothes are not obligatory.

• Footwear: All players must always wear proper tennis shoes while on court.  Only flat-soled tennis  shoes are allowed as these do not have excessive tread and will not damage the Har-Tru clay courts. Other shoes, running shoes, cross-trainers, basketball, badminton etc, do serious damage to the courts and are not permitted.

Court Booking

• Court time is booked through the Balle Jaune app/website.

• A booking can be made up to 3 days in advance, starting at 7:30 AM untill midnight (Balle Jaune website).

• All players must be identified on every booking.

• Bookings are limited to one per day.

• By courtesy for other members please cancel bookings at least 24 hours prior. 

• Repeat offenders for last minute cancellations and no shows will be subject to suspension

• If booked partners change, members are to cancel and redo their reservation on Balle Jaune.

• Parties who are not on the booked court ten (10) minutes after their court time start may lose their court to other members present on the premises waiting to play.

Club Attendant

• Club Attendants will be on duty during Club Operating Hours to assist members and guide them in all planned Club activities.  They operate the kitchen and maintain the Clubhouse as well as the courts in the morning, afternoon and closing. 

• Members are always required to follow employees instructions.

Clubhouse & patio

• Players leaving the tennis courts are asked to use the shoe brushes to remove Har-Tru from their shoes prior to accessing the patio and Clubhouse.

Smoking and vaping

• Under no circumstances is smoking or vaping permitted on Club grounds.

Complaints

• Should a member feel that another member, guest or employee is not respecting the House Rules, they may immediately inform Club staff who will take the appropriate and necessary steps to remedy the situation. 

• Members must contact Club staff for any situation requiring intervention.

• If the situation has not been remedied, all formal complaints should be brought to the Club’s General Manager, ideally in writing at the email address dorvaltennis@gmail.com.  

Alcool: To ensure a safe, respectful, and enjoyable environment for all members. POLICY

No Tolerance Policy

The Club enforces a zero-tolerance policy toward any behavior that compromises safety, respect, or the proper functioning of the Club.

This includes, but is not limited to, harassment, intimidation, violence, aggressive behavior, vandalism, or disregard for club rules.

Violations may result in immediate suspension or expulsion.

Code of Conduct and Etiquette 

Rules Enforcement and Zero Tolerance Policy

Respecting club rules is essential to ensure an enjoyable, fair, and safe experience for all members. Any violation of the rules (reservations, court usage, conduct, etc.) may result in disciplinary action.

In general, the progression is as follows:
• verbal warning
• written warning
• temporary suspension of access to the club and booking privileges

Depending on the severity of the situation, the Club reserves the right to suspend or expel a member.

Tennis Canada's Rules of the Court

Tennis Canada's Rules of the Court is a resource that can be consulted by players, coaches, tournement administrators and officials as an additional source of information.

Contact Information

For any questions or concerns regarding this policy, please contact the Dorval Tennis Club management at dorvaltennis@gmail.com.